This Refund Policy applies to all services, retainer packages, project engagements, courses, workshops, and digital training programmes offered by Advento Digital Solutions ("Advento", "we", "us", "our").

By purchasing any service or course from Advento, you acknowledge that you have read, understood, and agreed to this Refund Policy in its entirety. We strongly encourage all prospective clients and students to read this policy and ask any questions before making a purchase decision.

All fees paid to Advento for digital marketing, advertising management, web development, app development, SEO, social media management, WhatsApp Business API setup, and any other service are strictly non-refundable.

The rationale for this policy is that Advento's services require immediate allocation of skilled human resources, tools, platform access, and strategic planning upon receipt of payment. This work begins immediately and cannot be recovered once undertaken.

All payments made for Advento's digital marketing courses, live workshops, recorded programmes, mentorship engagements, and training materials are non-refundable under any circumstances.

• ✓Refunds are not available regardless of whether course content has been accessed or not.
• ✓Refunds are not available if a participant is unable to attend a live session due to personal scheduling conflicts.
• ✓Refunds are not available if a participant decides the course is not suitable for them after purchase.
• ✓Refunds are not available due to a change of mind, change of circumstances, or dissatisfaction with learning outcomes.
• ✓Digital course materials, once delivered or made accessible, are non-refundable by nature of their digital format.

Advento charges zero markup on advertising spend. Ad budgets transferred to Advento for onward payment to platforms such as Meta and Google are separate from Advento's management fees.

In the event that a campaign is paused or terminated and there is an unspent ad budget remaining, Advento will review requests for the return of genuinely unspent funds on a case-by-case basis. However, this is entirely at Advento's discretion and does not constitute a right to a refund.

Clients may cancel ongoing retainer services at any time by providing written notice as outlined in their service agreement. Standard notice periods apply. However, cancellation does not entitle the client to a refund of any fees already paid for the current or any prior billing cycle.

• ✓Cancellation takes effect at the end of the notice period, not the date notice is given.
• ✓Any fees due and outstanding at the time of cancellation remain payable in full.
• ✓Advento will provide a reasonable handover of all client-owned assets within 14 days of the effective cancellation date.
• ✓Cancellation of a service does not constitute grounds for a refund of any past payments.

By purchasing from Advento, you agree to resolve any billing concerns directly with Advento before initiating a chargeback or dispute through your bank or payment provider.

If you believe an error has been made in billing — such as a duplicate charge or a charge for a service you did not agree to — please contact us immediately via WhatsApp at +91 6366312856 and we will investigate promptly.

While we do not offer refunds, we are deeply committed to client satisfaction and the quality of our work. If you are experiencing any issue with a service, we encourage you to reach out to us so we can address it.

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